eufyCam C37 4 Pack and HomeBase Mini Bundle - eufy

Name: eufyCam C37 4 Pack and HomeBase Mini Bundle - eufy
Brand: eufy
SKU: ai7gx6xjwh
Availability: InStock

360° AI Tracking with Pan and Tilt: Use a single camera to enjoy all-around coverage and eliminate...

Best current price£299.00from Eufy UK

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Eufylife UKeufy - eufyCam C37 4 Pack - Outdoor Security Camera System - 2K Resolution - White

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Product Information

Full details

This eufyCam C37 4 Pack with HomeBase Mini is ideal for homeowners seeking comprehensive, subscription-free security. Its key benefit is 360° AI tracking and versatile solar power, ensuring continuous monitoring with minimal effort. A notable caveat is its compatibility, which is limited to HomeBase Mini and HomeBase S380, not older models or HomeKit. The bundle offers 2K color night vision, on-device storage, and advanced AI features managed through the eufy App.

All features

Brand	eufy

Extended Product Information

FAQs

Do I need a subscription for this camera system?

No, the eufyCam C37 system offers subscription-free security with all core features available without recurring cloud fees. Storage is handled locally on the HomeBase Mini.

How is the video footage stored?

Footage is stored securely on the HomeBase Mini's built-in 64GB eMMC storage. This storage can be expanded up to 1TB using a microSD card (sold separately).

What is the range of the cameras?

The wireless range between the cameras and the HomeBase Mini depends on your home environment, but it is designed for typical residential coverage. Obstructions like thick walls can affect the signal strength.

Can I view the cameras when I'm away from home?

Yes, you can access and view your cameras remotely through the eufy App on your smartphone or tablet, provided your HomeBase Mini is connected to the internet.

What resolution is the video captured in?

The eufyCam C37 cameras capture video in 2K resolution, which provides a higher level of detail compared to standard 1080p Full HD.

Is the solar panel effective on cloudy days?

While direct sunlight is ideal, the solar panel will still generate some power on cloudy days, though at a reduced rate. Continuous charging is best achieved with consistent exposure to sunlight.

Which HomeBase models are compatible?

This eufyCam C37 model is compatible *only* with HomeBase Mini and HomeBase S380. It is not compatible with HomeBase 2 or HomeKit-enabled devices.

Troubleshooting

Camera not connecting to HomeBase Mini

Ensure the HomeBase Mini is powered on and connected to your network. Check that the camera is within range of the HomeBase. Try re-pairing the camera via the eufy App.

Solar panel not charging the camera

Verify the solar panel is securely attached to the camera. Ensure the panel is positioned in direct sunlight for several hours daily. Clean the solar panel surface if it is dusty or dirty.

Poor video quality in low light

Check if the built-in spotlight is enabled in the app settings. Ensure the camera lens is clean. Verify that the firmware is up to date.

AI tracking is not accurate

Make sure your eufy App is updated to version 6.0.10 or later. Ensure the camera has a clear view of the area and is not obstructed. Reset AI tracking settings in the app.

HomeBase Mini not recognized

Confirm the HomeBase Mini is powered on and connected to your router. Restart both the HomeBase Mini and your router. Check the eufy App for device status.

Pros and Cons

Pros

Continuous power with solar panels eliminates battery charging concerns.
360° AI tracking provides comprehensive, automated surveillance.
2K resolution and color night vision offer clear, detailed imagery day and night.
Subscription-free operation and on-device storage ensure cost savings and data privacy.
HomeBase Mini enhances security with advanced AI features and local storage.

Cons

Compatibility is restricted to specific eufy HomeBase models (Mini and S380 only).
Requires eufy App version 6.0.10 or later for optimal auto-tracking functionality.
Expandable storage requires a separate microSD card purchase.
Initial setup might require careful positioning of solar panels for maximum efficiency.

Setup, Compatibility & Care

Setup:

Ensure your eufy App is updated to version 6.0.10 or newer.
Connect the HomeBase Mini to your home network according to its setup guide.
Mount the eufyCam C37 cameras and their detachable solar panels, ensuring optimal sunlight exposure for the panels.
Pair each camera with the HomeBase Mini through the eufy App.
Configure AI tracking and other settings within the app.

Compatibility:

Compatible with HomeBase Mini and HomeBase S380 only.
Requires a Wi-Fi network for the HomeBase Mini.
C37 connection requires HomeBase S380 V3.7.8.4+ or HomeBase Mini V4.0.5.6+.
*Not compatible with HomeBase 2 or Apple HomeKit.*

Care:

Clean the camera lenses and solar panels periodically with a soft, dry cloth. For stubborn marks, use a slightly damp cloth and dry immediately.
Ensure the HomeBase Mini has adequate ventilation.
Regularly check the eufy App for firmware updates for both the cameras and HomeBase Mini.