SHATCHI Artificial Christmas Tree - Snow Covered

Assembly typically involves connecting the tree sections (base, middle, top) and then unfolding and shaping the branches. Refer to the included instruction manual for specific steps.

Use a soft, damp cloth to wipe down the branches and trunk. Avoid harsh chemicals or excessive moisture, especially on flocked areas. Allow to air dry completely before storing.

Minor flocking may shed initially. It's recommended to place a dust sheet or rug beneath the tree during setup and initial decoration to catch any loose particles.

Disassemble the tree section by section. Store in its original box or a dedicated tree storage bag in a cool, dry place, away from direct sunlight.

Yes, this tree is designed to be decorated with your own lights and ornaments. Ensure lights are suitable for artificial trees and follow wattage recommendations.

The flocked or frosted effect is applied to the tips of the branches. While generally durable, some shedding can occur, especially with initial handling. It is not designed to be removed.

This is common during initial setup. Gently shake excess flocking outdoors. For subsequent years, flocking should be minimal. Ensure branches are handled with care.

Gently bend and adjust the wire branches. For a fuller look, ensure branches are spread out and layered appropriately.

Take time to "fluff" each individual tip and branch. Work from the bottom up, ensuring all sections are fully opened and positioned to fill gaps.

Contact the retailer or manufacturer directly with your order details to request missing components.