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Glyph Atom EX20 High-Intensity Portable NVMe SSD - 8TB

Not AvailableGlyph Atom EX20 High-Intensity Portable NVMe SSD - 8TB

The Glyph Atom EX20 NVMe SSD is a rugged, professional-grade SSD built for creators on the move. W...

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Product Information

Full details

The Glyph Atom EX20 is designed for professional creators who need fast, reliable storage on the go. Its key benefit is delivering high-speed performance (up to 2,100 MB/s) in a rugged, travel-safe package, suitable for demanding tasks like 4K video editing and large file transfers. A potential consideration is that its USB 3.2 Gen 2x2 connectivity requires compatible ports for maximum speed, though it remains backward compatible with older USB standards.

All features

SeriesAtom
Model Part NumberEX20
BrandGlyph

Extended Product Information

FAQs

What is the maximum read/write speed of the Glyph Atom EX20?

The Glyph Atom EX20 offers speeds up to 2,100 MB/s for both sequential read and write operations when connected via a USB 3.2 Gen 2x2 port.

Is the Atom EX20 compatible with Thunderbolt ports?

Yes, the Atom EX20 is compatible with Thunderbolt 3, Thunderbolt 4, and Thunderbolt 5 ports due to its USB-C connector.

Do I need special software to use the health monitoring feature?

The drive itself may have internal monitoring, but for detailed status, consult your operating system's disk utility tools or any software Glyph may provide.

What does MIL-STD-810F rating mean for durability?

This rating indicates the drive has passed standardized tests for resistance to shock, vibration, and dust, making it suitable for demanding environments.

Can I use the Atom EX20 with older USB 3.0 ports?

Yes, the Atom EX20 is backward compatible with USB 3.1, USB 3.0, and USB 2.0 ports, though speeds will be limited by the port's capabilities.

What is included in the Glyph 3-2-1 warranty?

The warranty covers three years of hardware replacement, two years of Level-1 data recovery services, and one year of advanced drive replacement.

How do I clean the Glyph Atom EX20?

Use a dry, soft cloth to clean the exterior. Ensure the USB-C port is free of debris. Avoid using liquids or abrasive cleaners.

Troubleshooting

Drive not recognized by computer

Ensure the USB-C cable is securely connected to both the drive and the computer. Try a different USB-C port on your computer, preferably a higher-speed one. Restart your computer. If the issue persists, try a different USB-C cable.

Slow transfer speeds

Verify that your computer's USB port is USB 3.2 Gen 2x2 (20Gbps) or at least USB 3.1 Gen 2 (10Gbps). Ensure you are using the included cable. Close unnecessary applications running in the background that may be consuming system resources.

Drive disconnects unexpectedly

Check the cable connection for looseness. Avoid moving the drive or cable during active transfers. Ensure your computer's power settings are not set to aggressively power down USB ports. Test with a different USB-C cable.

Drive shows 'unformatted' or requires formatting

The drive should come pre-formatted. If prompted to format, and you have not intentionally done so, contact Glyph support. Formatting will erase all data on the drive.

Pros and Cons

Pros

  • Exceptional transfer speeds up to 2,100 MB/s.
  • Highly durable and resistant to environmental factors (shock, dust, vibration).
  • Maintains high performance during prolonged use due to effective heat management.
  • Broad compatibility with various USB and Thunderbolt ports.
  • Comprehensive warranty package including data recovery and advanced replacement.

Cons

  • Maximum speeds require a USB 3.2 Gen 2x2 port, which is not yet universally standard.
  • While rugged, it is still an electronic device and requires careful handling.
  • Performance may vary depending on the host system's USB controller and capabilities.

Setup, Compatibility & Care

Setup: The Glyph Atom EX20 is designed for plug-and-play simplicity. Connect the drive to your computer using the provided USB-C cable. For optimal performance, ensure your computer has a USB 3.2 Gen 2x2 port. The drive is pre-formatted and ready for immediate use.

Compatibility: The Atom EX20 is compatible with macOS, Windows, and Linux operating systems. It supports USB 3.2 Gen 2x2 (20Gbps) and is backward compatible with USB 3.1 Gen 2 (10Gbps), USB 3.0 (5Gbps), and Thunderbolt 3/4/5. Ensure your computer has a compatible USB-C port.

Care: To maintain the drive's performance and longevity, avoid exposing it to extreme temperatures or moisture. Keep the USB-C port clean to ensure a stable connection. Periodically check the drive's health status via any integrated monitoring software provided by your operating system or third-party tools. Do not physically dismantle the drive, as this will void the warranty.