Tuya Zigbee Hub - electriQ - STRV-HUB

This Zigbee Smart Gateway Hub connects and manages a range of Zigbee-enabled devices including sma...

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Product Information

Full details

The electriQ Tuya Zigbee Hub (STRV-HUB) is designed for users looking to create a robust and interconnected smart home ecosystem. It offers a key benefit of reliable device management through a Zigbee mesh network, ensuring connectivity even with weak Wi-Fi signals. A potential caveat is that its full functionality is best realized when paired with electriQ's own Zigbee Smart Radiator Valves. This hub acts as the central controller for various Zigbee-enabled devices, allowing for app control via Tuya Smart, voice commands through Alexa and Google Assistant, and custom automation routines. Its compact design and USB power make integration simple.

All features

Model Part NumberSTRV-HUB
BrandelectriQ

Extended Product Information

FAQs

What is a Zigbee mesh network?

A Zigbee mesh network is a type of wireless network where devices communicate with each other, creating multiple paths for data to travel. This increases reliability and extends the network's range, ensuring devices stay connected even if one device goes offline or is out of direct range of the hub.

Can I use this hub with devices from other brands?

Yes, the electriQ Tuya Zigbee Hub supports a variety of Zigbee-certified devices from different manufacturers, allowing for a flexible smart home setup. However, for the best experience and full feature access, using electriQ's own Zigbee Smart Radiator Valves is recommended.

Does the hub require an internet connection to work?

While an internet connection is needed for initial setup and for remote access via the Tuya Smart app, the hub can support local control of connected Zigbee devices. This means some automations and controls may function even if your internet connection is temporarily lost.

What power adapter should I use with the USB cable?

The hub is powered via a 1.5M Type C USB cable. You will need a standard USB power adapter (e.g., a 5V/1A or 5V/2A adapter commonly used for mobile phones) to plug into a wall outlet.

How do I add a new Zigbee device?

Ensure the new Zigbee device is in pairing mode (refer to its manual). Open the Tuya Smart app, navigate to the hub's settings, and select 'Add Sub-device' or a similar option. The app will then search for and connect to the new device.

What is the warranty period for the hub?

The electriQ Tuya Zigbee Hub comes with a 2-year warranty.

What is included in the box?

The box contains 1 Smart Hub and 1.5M Type C USB cable.

Troubleshooting

Hub not connecting to the network

Ensure your Wi-Fi is 2.4GHz (most hubs do not support 5GHz). Check that the hub is within range of your Wi-Fi router and that your router's settings are not blocking new devices.

Zigbee devices not discovered

Make sure the Zigbee device is in pairing mode (refer to the device's manual). Ensure the hub is powered on and within close proximity to the device during the pairing process. Reset the Zigbee device if necessary.

Intermittent connectivity with devices

Check for signal interference. Try repositioning the hub or the affected device. Adding more Zigbee devices can strengthen the mesh network.

Voice commands not working

Verify that the hub is correctly linked to Alexa or Google Assistant within their respective apps. Ensure the device names in the Tuya Smart app are clear and easily recognizable by voice.

Pros and Cons

Pros

  • Establishes a reliable Zigbee mesh network for stable device connectivity.
  • Supports popular voice assistants like Alexa and Google Assistant.
  • Allows for local control, ensuring functionality without internet.
  • Compatible with a wide range of Zigbee devices from various manufacturers.
  • Energy-efficient, extending battery life for connected devices.

Cons

  • Optimal performance and feature set are recommended with electriQ Zigbee Smart Radiator Valves.
  • Requires a separate power source via USB.
  • Reliance on the Tuya Smart app for control and setup.

Setup, Compatibility & Care

Setup:

  1. Connect the hub to a power source using the included 1.5M Type C USB cable and a suitable USB power adapter (not included).
  2. Download and install the Tuya Smart app on your smartphone or tablet.
  3. Follow the in-app instructions to add the hub to your Wi-Fi network.
  4. Once connected, proceed to add your Zigbee-enabled devices through the Tuya Smart app.

Compatibility:

  • Works with Amazon Alexa and Google Assistant.
  • Compatible with a variety of Zigbee-certified devices, including electriQ Smart Zigbee Radiator Valves.
  • Utilizes the Tuya Smart app for management.

Care:

  • Keep the hub in a dry, well-ventilated area.
  • Clean with a dry or slightly damp cloth. Avoid using abrasive cleaners or solvents.
  • Ensure the USB cable is securely connected for continuous power.

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