Candy Fridge Freezer - E

Clean the interior every few weeks or whenever spills occur. Clean the door gaskets and condenser regularly (every 3-6 months).

Check for obstructions and ensure the fridge is level. Make sure the door seals are clean and undamaged. If the issue persists, inspect the door hinges and contact customer support.

Use the control panel (usually inside or on the door) to set the desired temperature for both the fridge and the freezer. Consult the manual for specific instructions.

The Hygiene Gaskets have an anti-bacterial coating to prevent mould and germ build-up, helping to keep your food fresher and your fridge cleaner.

No, let hot food cool down to room temperature before placing it inside the fridge freezer to prevent raising the internal temperature and affecting other stored items.

The Candy Fridge Freezer comes with a 1-year warranty. Please refer to your warranty documentation for full terms and conditions.

The serial number is usually located on a sticker inside the fridge compartment or on the back of the appliance.

Check if the power cord is plugged in securely. Ensure the thermostat is set correctly. Check if the door is closing properly. If the issue persists, consult the user manual or contact customer service.

Ensure the door is sealing properly. Check that the vents inside the freezer are not blocked. This model has No Frost technology, so if frost persists, the unit may require service.

Some noises are normal (e.g., the compressor). Ensure the appliance is level and not touching any walls or other objects. If the noise is excessive, consult the user manual or contact customer service.

Check to see if the door is completely closed. Ensure nothing is blocking the door from closing properly. Check the door seals for any damage.

Ensure the fridge freezer is connected to your home Wi-Fi network. Check the app for any connectivity troubleshooting tips. Restart the fridge freezer and the app, and try again. Confirm your phone's Wi-Fi is turned on.