This Expandable Local Storage features 16GB of storage built-in and expandable up to 16TB. If you ...This Expandable Local Storage features 16GB of storage built-in and expandable up to 16TB. If you choose to use cloud-based features such as cloud storage or push notifications with thumbnail previews, videos or thumbnail previews will be sent to the cloud as needed to provide your selected features. The power of BionicMind allows you to use all your eufy Security devices together, integrated with the eufy Security app. HomeBase 3 (S380) is compatible with most eufy Security devices. See the true potential of your security with BionicMind, providing facial recognition that filters alerts, self-learning AI that improves accuracy to 99.9%, and auto-categorised security reports. Keep your data away from prying eyes with AES-128 + RSA-1024 encryption that ensures your information is only accessible to you. HomeBase 3 (S380) wards off unwelcome guests using an integrated 100dB alarm siren which can be triggered by motion from connected eufy Security devices. Note: HomeBase 3 (S380) can only be connected to the router by cable to ensure a perfect connection. HomeBase 3 can not connect to your network via Wi-Fi. The Wi-Fi repeater function of Homebase 3 (S380) supports 2.4 GHz Wi-Fi only. eufy Security Device Compatibility Schedule HomeBase 3 Versterkt Jouw Beveiligingsapparaten Uitbreidbare Lokale Opslag tot 16 TB* (Extra Opslagschijf Niet Inbegrepen) BionicMind™ AI Onderscheidt Familie en Vreemden HomeBase 3 Gecentraliseerd Beveiligingsbeheer Privacy met AES-128 en RSA-1024 Encryptie Effortless Recognition, Every Time: BionicMind Empowers your home security with 99.9% facial recognition accuracy, ensuring a welcoming experience for friends and family while keeping unwelcome visitors at bay with smart AI tracking. Seamless Security Ecosystem: Enjoy the convenience of monitoring your entire home with a unified system, as HomeBase 3 connects all compatible eufy Security devices through the intuitive eufy Security app, featuring Expandable Local Storage, No Monthly Fee. Uncompromised Privacy Protection: Rest easy knowing personal data is shielded with dual-layered AES-128 and RSA-1024 encryption, accessible only by the user for ultimate privacy, bolstered by the intelligence of BionicMind. Proactive Intruder Deterrence: Stay ahead of security breaches with HomeBase 3's 100dB alarm siren, automatically triggered by AI tracking motion detection from connected eufy Security devices for an immediate response. Smart Storage without the Fees: Save on additional costs with 16GB of inbuilt storage, Expandable Local Storage, No Monthly Fee, to a massive 16TB, ensuring ample space for all security footage with zero monthly fees.
Eufy Security Gray+White S380 Homebase (Homebase 3),Eufy Edge Security Center, Local Expandable Storage Up To 16Tb, Product Compatibility, Advanced Encryption, No Monthly Fee (Renewed)
AmazonEufy Security Gray+White S380 Homebase (Homebase 3),Eufy Edge Security Center, Local Expandable Storage Up To 16Tb, Product Compatibility, Advanced Encryption, No Monthly Fee (Renewed)
This guide is for users of the Eufy HomeBase 3 (S380), a central hub for your eufy security devices. It offers expandable local storage up to 16TB and utilizes BionicMind AI for advanced facial recognition and improved accuracy. Keep in mind that a wired Ethernet connection is required for optimal performance.
All features
Brand
Eufy
Extended Product Information
FAQs
How do I expand the storage?
You can connect an external hard drive to the USB port or install an internal SATA SSD or HDD. Refer to the manual for specific instructions.
Can I access the recordings remotely?
Yes, you can access your recordings remotely via the eufy Security app, provided your HomeBase 3 is connected to the internet.
What happens if the power goes out?
The HomeBase 3 does not have a built-in battery backup. Your devices will not record until power is restored. If you have a UPS (Uninterruptible Power Supply) for your router, it will ensure network connectivity even during a power outage.
How do I update the firmware?
Firmware updates are performed automatically through the eufy Security app. Make sure your HomeBase 3 is connected to the internet.
How do I reset the HomeBase 3?
You can reset the HomeBase 3 by pressing and holding the reset button on the back of the device until the light indicator flashes. Note that this will erase all settings.
Is the data encrypted?
Yes, your data is encrypted with AES-128 and RSA-1024 encryption for enhanced security.
What is BionicMind?
BionicMind is eufy's AI technology, providing facial recognition, self-learning capabilities, and improved accuracy in identifying people and events.
Troubleshooting
HomeBase 3 is not connecting to the internet.
Check the Ethernet cable connection. Ensure your router is functioning and providing internet access. Try restarting the HomeBase 3 and your router.
Poor video quality or lag.
Check your network connection. Ensure your internet speed meets the minimum requirements. Try lowering the video resolution in the app.
Facial recognition is not working.
Ensure that the feature is enabled in the app. Make sure the faces are properly captured in good lighting conditions. The system needs some time to learn and recognize faces.
Alarm siren is not working.
Check if the siren is enabled in the settings. Ensure that the motion detection is enabled on the connected devices. Verify that the volume is turned up.
Pros and Cons
Pros
Expandable storage up to 16TB with no monthly fees.
Advanced AI features for improved accuracy and smart alerts.
Centralized management of multiple eufy Security devices.
Strong data encryption for enhanced privacy.
Cons
Requires a wired Ethernet connection for network connectivity.
Wi-Fi repeater function only supports 2.4 GHz.
Initial setup may require some technical understanding.
Setup, Compatibility & Care
Connection: Connect the HomeBase 3 to your router using an Ethernet cable. It does not support a Wi-Fi connection for the main network.
Power On: Plug in the device and follow the on-screen instructions in the eufy Security app to set up.
Device Pairing: Pair your eufy security devices with the HomeBase 3.
Storage: Insert an external storage device (if needed).
Compatibility: The HomeBase 3 (S380) is compatible with most eufy Security devices. Check the eufy website for a full compatibility list.
Care: Keep the device in a well-ventilated area and away from direct sunlight. Regularly check and clean the device to ensure optimal performance. Update the firmware regularly through the eufy Security app.