Emma Original Mattress - Multicolor

Medium firmness offers a balance of comfort and support. It's designed to suit most body types and sleeping positions by providing enough contouring for pressure relief while maintaining optimal spinal alignment.

The UltraDry Original Cover is fully removable and washable. Please refer to the care label on the cover for specific washing instructions, typically machine wash at 40°C. For spills directly on the mattress foam, spot clean with a mild detergent and a damp cloth, then allow to air dry completely.

The Emma Original Mattress is compatible with most bed frames, including slatted, divan, and platform bases. Ensure your bed base provides even, adequate support for the mattress's lifespan and performance, with slats no more than 7cm apart.

The 200-night trial allows you to experience the Emma Original Mattress in your home for over six months. If you decide it's not the right fit for you within this period, you can typically return it for a full refund according to the brand's return policy.

The Point Elastic Airgocell technology is designed to enhance breathability and regulate temperature. It helps dissipate heat and moisture away from your body, preventing overheating and promoting a cooler, more comfortable sleep environment.

No, the Emma Original Mattress is a one-sided mattress, designed with specific layers for optimal comfort and support. You should not flip it. We recommend rotating the mattress head-to-toe every 3-6 months to ensure even wear.

Yes, the Emma Original Mattress is UKFR certified, meaning it meets rigorous UK fire safety regulations and has fire-retardant qualities for your peace of mind.

Memory foam mattresses often require a break-in period. Allow a few weeks for the foams to soften and adapt to your body's contours. Also, ensure the room temperature is not excessively cold, as memory foam can become firmer in cooler conditions.

This is normal for new foam products. Ventilate the room well by opening windows and allowing fresh air to circulate for a few days after unboxing. The smell will dissipate over time and is not harmful.

While mattresses typically expand within hours, full expansion can take up to 72 hours. Ensure it's laid flat on a solid surface. If expansion is still uneven after 72 hours, contact customer support.

Ensure the mattress is lying flat. Carefully unzip the cover fully. When putting it back on, align the corners first and then pull the cover evenly around the mattress before zipping. It might be easier with two people.