Shark FacialPro Glow & DePuffi At-Home Hydrating Facial System - Strawberry Matcha

It is highly recommended to use the included Korean skincare line, as the device is calibrated to work specifically with these formulations.

For most skin types, using the system 2-3 times per week is sufficient to maintain radiance without over-exfoliating.

Yes, all four extraction tips are reusable and should be cleaned thoroughly after every use.

The system was developed with dermatologists, but those with highly sensitive skin should start with the lowest intensity setting to assess tolerance.

Use lower heat settings for delicate areas like the eyes, and higher settings for areas requiring more intense depuffing, such as the jawline.

Ensure the device is fully charged and that you have selected the temperature mode correctly on the interface.

Check that the extraction tip is properly seated and that no debris is blocking the air intake or the tip opening.