USB to Serial Adapter Cable - Kenable HQ
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Product Information
Full details
This Kenable USB to Serial Adapter Cable (HQ) is designed for users needing to connect modern USB-equipped computers to older serial RS232 devices like PDAs, phones, or satellite receivers. Its key benefit is broad compatibility with USB v1.1 and v2.0, enabling connection to a wide range of serial peripherals. A minor caveat is its short cable length, requiring potential extension if needed for specific setups. This adapter facilitates crucial links between disparate device technologies.
All features
| Series | n/a |
|---|---|
| Model Part Number | HQ |
| Brand | kenable |
Extended Product Information
FAQs
What is the primary use of this adapter?
This adapter's primary use is to connect a computer with a USB port to a peripheral device that requires a legacy RS232 serial (9-pin) connection, such as older PDAs, satellite receivers, or industrial equipment.
Do I need to install drivers?
Yes, drivers are typically required for the adapter to be recognized by your operating system. Drivers are included for Windows XP/7/8/10/11 and Mac OS 9.0 or later.
What is the maximum data transfer speed?
The data transfer speed is limited by the USB standard (v1.1 or v2.0) and the capabilities of the connected serial device. It is generally suitable for standard serial communication needs, not high-speed data transfer.
Can I assign any COM port number?
Yes, the adapter can be configured to use any available COM port number through your operating system's Device Manager settings. It often defaults to COM4.
What is the physical length of the cable?
The cable itself is approximately 10cm long, with the total end-to-end length of the adapter unit being around 20cm.
Is this adapter compatible with Mac computers?
Yes, it includes drivers for Mac OS 9.0 and later versions.
Can I use this to connect a serial printer?
If the serial printer uses a standard RS232 9-pin interface, this adapter should allow you to connect it to a USB port on your computer.
Troubleshooting
Adapter not recognized by the computer
Ensure the drivers are correctly installed for your operating system. Try connecting to a different USB port. Restart your computer after driver installation.
COM port not appearing in Device Manager
Verify that the adapter is plugged in securely. Reinstall the drivers and check for any error messages during installation.
Communication error with serial device
Double-check the COM port settings in Device Manager and the serial communication software. Ensure the baud rate, data bits, parity, and stop bits match the requirements of the serial device. Verify the serial cable connection.
Poor or intermittent performance
Check for potential USB power issues on the host computer. Ensure no other high-power USB devices are interfering. Try connecting to a different USB port, preferably directly to the motherboard if on a desktop.
Pros and Cons
Pros
- Enables connection between modern USB ports and legacy serial devices.
- Wide operating system support for both Windows and macOS.
- Plug-and-play functionality simplifies installation.
- Configurable COM port settings offer flexibility in device management.
- Facilitates essential tasks such as firmware updates for equipment like satellite receivers.
Cons
- The cable length (10cm) may be insufficient for some installations, requiring an extension.
- Requires driver installation on some operating systems.
- Not suitable for high-speed serial communication requirements.
- Relies on the host computer's USB ports for power.
- Lacks support for newer operating systems not explicitly listed in the driver information.
Setup, Compatibility & Care
Setup:
- Connect the USB end of the adapter to an available USB port on your computer.
- If prompted, install the included drivers for your specific operating system (Windows XP/7/8/10/11 or Mac OS 9.0+).
- Once drivers are installed, the adapter will appear as a COM port in your system's Device Manager. You can reconfigure the COM port number if necessary.
- Connect your serial RS232 device to the 9-pin serial end of the adapter using a standard serial cable.
Compatibility:
- USB Ports: Compatible with USB v1.1 and USB v2.0 ports.
- Operating Systems: Windows XP, Windows 7 (32/64-bit), Windows 8, Windows 10, Windows 11, Mac OS 9.0 and later.
- Serial Devices: Any device requiring a standard RS232 9-pin serial connection (e.g., PDAs, older modems, industrial controllers, satellite receivers).
Care:
- Keep the adapter in a dry environment. Avoid exposure to extreme temperatures or moisture.
- Clean the connectors gently with a dry cloth if they become dusty.
- Do not bend the cable excessively.