Ubiquiti G5 Turret Ultra

This ultra-compact and weatherproof 2K HD PoE camera offers crystal clear images with a 2K (4MP) v...

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Product Information

Full details

This guide helps users of the Ubiquiti G5 Turret Ultra understand its features and optimize its use for effective surveillance. It's ideal for both new and experienced users looking for reliable 2K HD video surveillance. The G5 Turret Ultra offers excellent image quality and night vision, but it requires a PoE connection and a compatible network for operation.

All features

BrandUbiquiti

Extended Product Information

FAQs

What is the resolution of the G5 Turret Ultra?

The camera has a 2K (4MP) resolution, providing clear and detailed video footage.

What is the viewing angle of the camera?

The horizontal viewing angle is 102.4°, allowing for a wide area of coverage.

Does the camera have night vision?

Yes, it has 30 meters of infrared night vision.

How is the camera powered?

The camera uses Power over Ethernet (PoE).

Is the camera weatherproof?

Yes, it is IP66 and IK04 rated, making it suitable for outdoor use.

Can I access the camera remotely?

Yes, you can access the camera remotely through the UniFi Protect or other compatible NVR systems.

Does the camera have a built-in microphone?

Yes, it includes a built-in microphone for audio recording.

What is the warranty period?

Information regarding the warranty period is not available in the product data.

Troubleshooting

Camera not receiving power.

Check the PoE connection and ensure the switch or injector is functioning correctly. Verify the Ethernet cable is securely connected.

Poor image quality.

Clean the lens and adjust the focus settings. Check the network connection for any bandwidth limitations.

Night vision not working.

Ensure night vision is enabled in the camera settings. Check for any obstructions blocking the infrared LEDs.

Unable to connect to the camera.

Verify the camera's IP address and ensure it's accessible on your network. Check the network settings and firewall configurations.

Video recording interrupted.

Check storage space and network connection stability. Verify the NVR or storage device is functioning correctly.

Pros and Cons

Pros

  • High-quality 2K video for detailed surveillance footage.
  • Wide viewing angle enhances area coverage.
  • Long-range night vision provides clear images in low-light conditions.
  • AI event detection improves security by reducing false alarms.
  • Weatherproof design ensures reliable performance in various environments.
  • PoE simplifies installation and reduces cabling clutter.

Cons

  • Requires a PoE switch or injector for power.
  • Dependent on network connectivity for remote access and storage.
  • Limited to a single Ethernet port for network connection.
  • May require additional accessories for optimal mounting.
  • Setup and configuration may require some technical knowledge.
  • No built-in Wi-Fi support.

Setup, Compatibility & Care

  1. Installation:
  • Mount the camera on a ceiling or wall using the included mounting kit.
  • Connect the camera to your network via the Ethernet cable.
  • Ensure the camera receives power through a PoE switch or injector.
  1. Compatibility:
  • Compatible with UniFi Protect and other network video recording (NVR) systems.
  • Requires a network connection with internet access for remote viewing and updates.
  1. Care:
  • Clean the camera lens regularly with a soft, damp cloth.
  • Inspect the camera for any signs of damage or wear.
  • Keep the camera away from extreme temperatures and direct sunlight.
  • Regularly update the firmware to ensure optimal performance and security.

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