Hard Shell Luggage - KONO - Purple - Striped

The outer material is premium quality ABS, and the inner lining is polyester.

The lock is preset to '000'. Press the reset button (with a pen or toothpick), change the numbers to your desired code, then release the reset button.

The 19-inch (55cm) size is designed to fit most major airlines. However, you must always verify the specific cabin luggage dimensions with your airline before travel.

The luggage should be wiped clean only with a damp cloth. Avoid using harsh chemicals.

The external dimensions are approximately 55cm (H) x 35cm (W) x 20cm (D) or 21.7"(H) x 13.8"(W) x 7.8"(D).

Information regarding the warranty is not provided in the product description. Please refer to the retailer or manufacturer's website for details.

The lock is fixed. If you forget the code, you may need assistance from a locksmith or to check with the manufacturer for potential solutions, as there is no user-replaceable reset.

Ensure you are using the correct 3-digit code. If you have forgotten the code, you may need to contact the manufacturer or a locksmith for assistance, as the lock is fixed. If the lock mechanism itself is faulty, check warranty information.

Check for any obstructions in the handle mechanism. Ensure the handle lock is disengaged. Try gently wiggling the handle while extending or retracting. If persistent, inspect for damage.

Inspect the wheels for dirt, debris, or hair that may be caught in the bearings. Clean the wheels thoroughly. If damage is visible, the wheel may need professional repair or replacement.

Check for fabric caught in the zipper teeth. Gently try to free any snagged material. Apply a small amount of graphite (from a pencil) or a zipper lubricant to the teeth to help it slide more smoothly.