Emma Hybrid Original Mattress - Black

Experience unmatched comfort and support with the Emma Original Hybrid Mattress, formerly known as...

Best current price£169.00from very.co.uk

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Product Information

Full details

The Emma Hybrid Original Mattress - Black is designed for anyone seeking a blend of comfort, targeted support, and temperature regulation across all sleeping positions. Its innovative layering and pocket springs deliver exceptional spinal alignment and motion isolation, ensuring a restful night's sleep. While offering a generous 200-night trial and a 10-year guarantee, customers should note that delivery is restricted to UK mainland and requires a mobile number for courier updates.

All features

ColourBlack
BrandEmma

Extended Product Information

FAQs

What is the firmness level of the Emma Hybrid Original Mattress?

The Emma Hybrid Original Mattress offers a medium-firm feel, rated at 6.5 out of 10 on the firmness scale. This level is designed to provide optimal spinal alignment and support.

Is the mattress cover washable?

Yes, the top cover of the mattress is removable and machine-washable. You can unzip it, remove the top portion, and wash it at a low temperature (e.g., 30-40°C) as per the care instructions.

How long is the trial period for this mattress?

Emma offers a generous 200-night trial period, allowing you to test the mattress in the comfort of your home and ensure it meets your needs.

What is the warranty on the Emma Hybrid Original Mattress?

The mattress comes with a 10-year guarantee, covering manufacturing defects and significant sagging (beyond normal wear and tear).

How does the mattress help with temperature regulation?

The mattress features patented Thermosync Technology infused with graphite and an Airgocell foam layer. These technologies work together to absorb and distribute excess body heat, promoting a cooler sleep environment and preventing overheating.

Is this mattress suitable for all sleeping positions?

Yes, the Emma Hybrid Original Mattress is designed to provide optimal comfort and support for all sleeping positions, including back, side, and stomach sleepers, thanks to its 5-zone pocket springs and adaptive foam layers.

What should I do if I need to return the mattress?

Returns are accepted within the 200-night trial period for a full refund. It is highly recommended to keep the original packaging for returns. Any damages or discrepancies upon delivery must be reported within 7 days.

What are the main layers inside the mattress?

The mattress comprises five layers: four foam layers (including Airgocell foam and Halo Memory Foam) and one layer of 12.5 cm tall 5-zone CarbonFlex pocket springs, along with an HRX Supreme bottom layer for durability.

Troubleshooting

Mattress feels firmer or softer than expected.

It can take some time for your body to adjust to a new mattress, especially one offering new levels of support. Please allow for a 3-4 week adjustment period. Also, allow the mattress 24-72 hours to fully expand after unboxing to reach its intended firmness. If issues persist, utilize the 200-night trial.

Notice a slight odor upon unboxing.

This is known as 'off-gassing' and is a common occurrence with new foam products. It is harmless and will dissipate. Simply ventilate the room well for the first few days by opening windows and doors. The odor should fade within a week.

The mattress top cover is dirty.

The top cover is removable and machine-washable. Unzip the cover, separate the top portion, and wash according to the care instructions (typically low temperature wash, air dry or low tumble dry).

Mattress seems to be sagging or losing support.

While built with durable materials to resist sagging, ensure your bed base provides adequate support. Slatted bases should have slats no more than 7cm apart. Regular rotation (180 degrees every 3-6 months) can also help maintain even wear and prolong the mattress's life. If sagging occurs within the 10-year guarantee period, contact customer service.

Pros and Cons

Pros

  • Suitable for All Sleeping Positions: Engineered to provide comfort and support whether you sleep on your back, side, or stomach.
  • Advanced Temperature Regulation: Thermosync Technology and Airgocell foam actively manage body heat for a cooler sleep.
  • Excellent Spinal Alignment & Pressure Relief: 5-zone pocket springs and Halo Memory Foam provide targeted support, reducing back pain.
  • Superior Motion Isolation: Minimizes disturbances from partner movement, ensuring uninterrupted sleep.
  • Hygienic & Easy to Maintain: Features a removable and machine-washable top cover.
  • Long-Term Assurance: Backed by a 200-night trial period and a 10-year guarantee.
  • Durable Materials: Constructed with premium, long-lasting components to prevent sagging.

Cons

  • Delivery Restrictions: Only available for delivery to UK mainland addresses.
  • Specific Return Conditions: Original packaging is recommended for returns, and damages must be reported within 7 days of delivery.
  • Requires Mobile Number for Delivery: Essential for courier updates, which may be an inconvenience for some.

Setup

Your Emma Hybrid Original Mattress will arrive conveniently rolled and boxed. Simply unbox it in your desired room, carefully unroll it onto your bed frame, and remove the plastic wrapping. The mattress will begin to expand immediately. While it can be slept on the same night, allow up to 24-72 hours for it to fully decompress and reach its intended firmness and shape.

Compatibility

This mattress is designed to be compatible with a wide range of bed bases, including slatted bases (ensure slats are no more than 7cm apart for optimal support), platform bases, and adjustable bed frames. Its versatile design provides optimal comfort and spinal alignment for all sleeping positions – back, side, and stomach sleepers.

Care

  • Cover Care: The top cover (99% polyester, 1% elastane) is removable via a zipper and machine-washable. For best results, wash at a low temperature (e.g., 30°C or 40°C) with a mild detergent. Air dry or tumble dry on a low setting. Do not bleach or iron.
  • Mattress Maintenance: To extend the life of your mattress and ensure even wear, it is recommended to rotate it 180 degrees every 3-6 months. This mattress does not need to be flipped.
  • Cleaning Spills: For minor spills, blot immediately with a clean, damp cloth and a mild soap solution. Allow to air dry completely.
  • Handles: Use the 4 vertical handles on the sides for easier positioning and rotation of the mattress. Do not use them for lifting the mattress to move it around a room or house.

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