Flameko Verona Fireplace Insert - 16 inch - 2000W Heater - Chrome Trim

Yes, the Flameko Verona Fireplace Insert allows you to operate the realistic LED flame effect independently of the heating function, perfect for creating ambiance year-round.

This fireplace insert is designed to fit standard 16-inch or 18-inch fireplace openings, making it suitable for easy replacement of existing electric or gas fires.

You can easily change between the 9 flame colour options and adjust the flame brightness using the included remote control with its LCD display.

Yes, it is equipped with built-in overheating protection that automatically shuts off the unit if it gets too hot. It is also UKCA, CE certified, and Eco Design 2018 Compliant for safety and efficiency.

The fireplace offers two heat settings, 1000W and a maximum of 2000W, capable of warming rooms from 16℃ up to 28℃.

To clean, ensure the unit is unplugged and cool. Use a soft, damp cloth to wipe the exterior, including the chrome trim and glass. Avoid using abrasive cleaning agents or solvents.

Yes, the Flameko Verona Fireplace Insert is Eco Design 2018 Compliant, indicating it meets specific energy efficiency standards.

Ensure the unit is plugged in and the main power switch is on. Check if the heat setting (1000W or 2000W) is activated on the remote or control panel. Verify the thermostat setting is higher than the current room temperature. Check for any tripped circuit breakers in your home's electrical panel.

Confirm the main power switch is on. Use the flame button on the remote or control panel to activate the flame effect. Adjust the brightness setting, as it might be set to its lowest level. Ensure there are no obstructions in front of the flame effect screen.

Check and replace the batteries in the remote control. Ensure there is a clear line of sight between the remote and the fireplace receiver. Point the remote directly at the fireplace. If issues persist, try operating the unit using the manual controls on the fireplace itself.

This is likely due to the overheating protection system. Unplug the unit, allow it to cool down for at least 10-15 minutes, and check that the air intake and output vents are clear of any obstructions. Once cooled and cleared, plug it back in and restart. If it continues to shut off, contact customer support.

A slight fan noise is normal during heating operation. However, if the noise is unusual or loud, unplug the unit and check the fan and vents for any debris or obstructions that might be interfering with the fan blades. Clean the vents thoroughly.