BWT WS 355 Water Softener - Electronic

The BWT WS355 Water Softener efficiently removes hardness from your incoming mains water supply, e...

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BWT 14L Standard Electronic Water Softener with 15mm Hoses WS355

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Product Information

Full details

This guide helps homeowners understand and effectively use the BWT WS 355 Water Softener. Designed specifically for UK homes, the WS 355 removes water hardness, leading to improved water quality and appliance lifespan. The system uses an advanced electronic control system for efficient operation, but requires tablet salt for functionality.

All features

Model Part Number	WS355
Brand	BWT

Extended Product Information

FAQs

How often should I add salt?

The frequency depends on your water usage and hardness level. Check the salt level regularly and refill when low.

What type of salt should I use?

Use tablet salt specifically designed for water softeners.

How do I know when the unit is regenerating?

The regeneration process is automatic and managed by the AMECS. There may be a slight pause in softened water supply during regeneration.

What is the warranty period?

The BWT WS 355 comes with a 2-year on-site labor and 5-year parts warranty.

Where can I find replacement parts?

Replacement parts are available through authorized dealers and BWT's customer service.

Does the unit require electricity to operate?

Yes, the unit requires electricity to power the electronic control system.

How do I clean the unit?

Wipe the exterior of the unit with a damp cloth. Do not use abrasive cleaners.

Troubleshooting

Water is not softened.

Check the salt level and add more tablet salt if needed. Ensure the unit is properly connected to the water supply and power.

Unit is not powering on.

Check the power connection and ensure the transformer is properly plugged in.

Reduced water flow.

Check for any blockages in the pipes or the unit itself. Inspect the inlet and outlet for debris.

Error messages appear on the display.

Consult the user manual for specific error codes and troubleshooting steps. Contact customer support if the issue persists.

Pros and Cons

Pros

Improves water quality for household use.
Extends the lifespan of appliances by reducing limescale buildup.
Features an advanced electronic control system for efficient operation.
Designed specifically for UK homes and standard plumbing systems.
Includes a capacity remaining indicator for easy monitoring.
Backed by a comprehensive warranty for peace of mind.

Cons

Requires the use of tablet salt for operation.
Requires a nearby electrical socket for the low voltage transformer.
A 22mm fitting kit is required for high flow systems (sold separately).
Regular salt replenishment is necessary.
Requires periodic maintenance such as salt refills and cleaning.

Setup, Compatibility & Care

Setup

Installation: The WS 355 should be installed by a qualified plumber, following local regulations.
Fitting Kit: The unit comes with a 15 mm fitting kit as standard. For high flow systems, a 22mm fitting kit is required.
Electrical Connection: Plug the low voltage transformer into a nearby electrical socket to power the unit.
Salt Loading: Fill the salt tank with tablet salt as per the manufacturer's instructions.

Compatibility

Plumbing: Designed for UK homes and standard flow plumbing systems.
Water Supply: Compatible with standard mains water supplies.

Care

Salt Replenishment: Regularly check and replenish the salt tank with tablet salt.
Cleaning: Periodically clean the unit's exterior with a damp cloth.
Maintenance: Follow the manufacturer's recommended maintenance schedule.
Professional Inspection: Consider an annual check by a qualified professional to ensure optimal performance and longevity.