Ideal Mexico HE36 Heat Only Boiler - 36kW

The Ideal Mexico HE36 Heat Only Boiler delivers reliable heating performance engineered for domest...

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BradfordsIdeal - Mexico HE36 - Heat Only Boiler - 36kW
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Product Information

Full details

The Ideal Mexico HE36 Heat Only Boiler is designed for homeowners and light commercial property owners seeking a reliable, efficient, and straightforward heating solution. Its primary benefit is delivering dependable heat with low running costs, thanks to its Energy Saving Trust endorsement. A key consideration is that it is a heat-only boiler, meaning it requires a separate hot water cylinder and is best suited for systems where this is already in place or desired. Key features include a compact design, user-friendly controls, and integrated frost protection.

All features

Model Part Number201511
BrandIdeal

Extended Product Information

FAQs

What is the warranty period for the Ideal Mexico HE36?

The Ideal Mexico HE36 comes with a comprehensive 2-year parts and labour warranty.

Do I need a hot water cylinder with this boiler?

Yes, as a heat-only boiler, the Ideal Mexico HE36 requires a separate hot water storage cylinder to provide domestic hot water.

Can this boiler be wall-mounted?

No, the Ideal Mexico HE36 is a floor-standing model and cannot be wall-mounted.

How do I check the boiler's efficiency rating?

The boiler is endorsed by the Energy Saving Trust, signifying its high efficiency and compliance with stringent energy standards.

What is the output of this boiler?

The Ideal Mexico HE36 has an output of 36,000 Watts (36kW).

Is this boiler suitable for commercial use?

Yes, it is suitable for domestic heating systems and light commercial applications that require reliable heat-only boiler performance.

What maintenance does the boiler require?

Regular annual servicing by a Gas Safe registered engineer is recommended. Keep the area around the boiler clear and periodically check system filters.

Troubleshooting

Boiler won't ignite or produce heat.

Check if the gas supply is on. Ensure the thermostat is set to a higher temperature than the room. Verify power supply to the boiler. If the issue persists, contact a Gas Safe registered engineer.

Pilot light keeps going out.

This could indicate a blockage in the thermocouple or a draft issue. A qualified engineer should inspect and clean the thermocouple and check for airflow problems.

Low water pressure in the heating system.

Check the pressure gauge on the boiler. If it's below the recommended level (typically 1-1.5 bar when cold), you may need to repressurise the system using the filling loop. Consult your manual or an engineer if unsure.

Noisy boiler operation (e.g., banging, whistling).

Strange noises can indicate several issues, such as air in the system, low water pressure, or a failing pump. Bleeding radiators to remove air, repressurising, or calling an engineer for further diagnosis are recommended steps.

Frost protection activated.

Ensure the boiler is powered on. The frost thermostat will automatically activate the pump and boiler if the temperature drops too low. If the boiler remains off after warming up, check for frozen pipes and consult an engineer.

Pros and Cons

Pros

  • High efficiency with Energy Saving Trust endorsement reduces running costs.
  • Compact and floor-standing design simplifies installation.
  • User-friendly interface with clear diagnostics aids maintenance.
  • Built-in frost protection prevents cold-weather damage.
  • Reliable performance for both domestic and light commercial use.
  • Comprehensive 2-year warranty provides user confidence.

Cons

  • Requires a separate hot water cylinder, adding to installation complexity and space needs.
  • Heat-only functionality means it does not provide instant hot water.
  • Floor-standing design might not be suitable for all installations where wall-mounting is preferred.
  • Primarily designed for natural gas, limiting use with other fuel types without adaptation.

Setup, Compatibility & Care

Installation: The Ideal Mexico HE36 is a floor-standing, heat-only boiler designed for natural gas. Professional installation by a Gas Safe registered engineer is mandatory to ensure safety and compliance with regulations. It requires connection to a heating circuit and a separate hot water storage cylinder, along with standard water and electrical connections.

Compatibility: This boiler is compatible with most standard central heating systems that utilize a hot water storage cylinder. It is designed for natural gas installations. Ensure your existing pipework and system components are suitable for a 36kW output.

Care & Maintenance:

  • Annual Servicing: Regular annual servicing by a qualified engineer is crucial for maintaining efficiency, safety, and longevity. This includes checking all components, cleaning the burner and heat exchanger, and testing safety devices.
  • Filter Cleaning: Regularly inspect and clean any system filters to prevent blockages and maintain optimal water flow.
  • Frost Protection: Ensure the boiler is installed in a location where the integrated frost protection can function effectively. In extremely cold conditions, consider additional insulation for exposed pipework.
  • User Monitoring: Periodically check the status display for any error codes and refer to the user manual for troubleshooting steps. Keep the area around the boiler clear of obstructions.

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