ICY BOX IB-RD3620SU3 - 3.5 inch HDD External Enclosure
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Product Information
Full details
The ICY BOX IB-RD3620SU3 is a dual 3.5" HDD external enclosure designed for home and home office users seeking flexible and fast data management. Its key benefit is offering RAID 0, 1, and JBOD modes with easy tool-less installation and both USB 3.0 and eSATA connectivity. A potential caveat is the reliance on specific drive sizes and the need for active cooling management.
All features
| Model Part Number | 20621 |
|---|---|
| Brand | ICY BOX |
Extended Product Information
FAQs
Does the enclosure come with hard drives included?
No, the ICY BOX IB-RD3620SU3 is an enclosure only. You will need to purchase and install your own 3.5" SATA hard drives.
What RAID modes does this enclosure support?
It supports RAID 0 (striping for performance), RAID 1 (mirroring for redundancy), and JBOD (Just a Bunch Of Disks, treating drives independently).
Can I swap drives while the enclosure is running (HotSwap)?
Yes, the enclosure supports HotSwap, allowing you to insert or remove HDDs while the unit is powered on, provided your operating system and RAID mode support it.
What is the maximum storage capacity per drive?
The enclosure supports a maximum of 3 TB per drive.
Do I need to install drivers to use this enclosure?
No, the enclosure supports Plug & Play and typically does not require separate driver installations on modern Windows and macOS systems.
What is the difference between USB 3.0 and eSATA for this enclosure?
Both offer high-speed data transfer. USB 3.0 is more universally compatible and often easier to connect, while eSATA can sometimes offer slightly more stable performance for direct storage connections.
How is the heat managed in this enclosure?
It utilizes a combination of passive heat dissipation from its aluminum casing and an active, temperature-controlled 6 cm fan with three adjustable speed levels.
Troubleshooting
Enclosure not recognized by computer
Ensure both the USB/eSATA cable and the power adapter are securely connected. Try a different USB port or eSATA port on your computer. Verify that the correct interface cable (USB or eSATA) is used.
Hard drive not detected
Power off the enclosure and computer. Remove and re-insert the hard drive, ensuring it's properly seated. Check that the drive is formatted and compatible. Test the drive in another enclosure or computer.
RAID configuration not working as expected
Consult the product manual for the specific steps to configure RAID modes. Ensure drives are of compatible size if using RAID 0 or 1. Back up data before reconfiguring RAID, as it may erase existing information.
Overheating or fan noise
Ensure the enclosure's ventilation slots are not blocked. Check if the fan speed is set appropriately for the ambient temperature and workload. Clean any dust buildup from the fan and heatsink.
Slow data transfer speeds
Verify you are using the USB 3.0 or eSATA connection, not a USB 2.0 port. Ensure the connected drives are performing optimally. Check for any background processes on your computer consuming resources.
Pros and Cons
Pros
- Tool-less HDD installation for quick setup and drive swapping.
- Supports multiple RAID configurations for data protection and performance.
- Both USB 3.0 and eSATA interfaces offer flexible connection options.
- Quiet operation due to passive cooling and adjustable fan speeds.
- Durable aluminum construction for heat dissipation and longevity.
Cons
- Maximum supported capacity per drive is 3 TB, limiting very large storage configurations.
- Does not include installed storage drives; requires separate HDD purchase.
- Power consumption can reach up to 48 W.
- Requires an external power adapter (not explicitly mentioned as included, but implied for operation).
Setup, Compatibility & Care
Setup:
- Open the enclosure by releasing the latches or screws (depending on the specific model revision).
- Insert your 3.5" SATA HDDs into the bays, ensuring they are correctly aligned.
- Secure the drives using the tool-less mechanism.
- Close the enclosure.
- Connect the enclosure to your computer using either the provided USB 3.0 or eSATA cable.
- Connect the power adapter.
- Power on the enclosure. The device supports Plug & Play, so your operating system should detect it automatically.
- Configure RAID settings using the designated switch or software if applicable (refer to the manual for specific RAID setup).
Compatibility:
- Operating Systems: Compatible with Windows and macOS.
- Hard Drive Interface: Supports SATA, SATA II, and SATA III 3.5" HDDs.
- Maximum Capacity: Supports up to 3 TB per drive.
- Connection: USB 3.2 Gen 1 (also known as USB 3.0 or USB 3.1 Gen 1) and eSATA.
Care:
- Clean the exterior with a soft, dry cloth. Avoid using liquid cleaners or solvents.
- Ensure the ventilation slots are kept clear of dust and obstructions to maintain optimal airflow.
- Periodically check that the fan is operating correctly.
- Handle with care to avoid physical damage.