Samsung Bespoke AI Front-Load Washing Machine - 9KG - A

Remove the detergent drawer and rinse it under warm water. Use a soft brush to remove any detergent buildup. Allow it to dry before reinserting.

Run the Drum Clean+ cycle once a month to remove bacteria and maintain the machine's cleanliness.

Use high-efficiency (HE) detergent designed for front-load washing machines. Follow the detergent manufacturer's instructions for the correct amount.

The machine has a load balancing system. If the load is significantly unbalanced, it may stop or reduce the spin speed. Redistribute the items in the drum to balance the load.

Yes, most models allow you to add clothes mid-cycle, but only if the water level is low enough. Consult the user manual for specific instructions.

The Samsung WW90DB8U95GHU1 comes with a 20-year warranty on the Digital Inverter motor. Please check the warranty information that came with your washing machine for specific details about your unit.

Open the SmartThings app, and navigate to your washing machine. The app will display real-time and historical energy consumption data. You can also change the settings from your smartphone using SmartThings AI Energy mode.

Check that the machine is properly plugged into a working outlet and that the power switch is turned on. Ensure the door is closed securely.

Make sure the water supply is turned on and that the water inlet hose is properly connected. Check for any kinks or blockages in the hose.

Inspect the water inlet hose and drain hose for leaks. Check the door seal for damage and ensure it's clean. Also, check the detergent drawer to ensure it's correctly inserted.

Make sure you're using the correct detergent and the appropriate amount. Check the water temperature setting. Also, do not overload the machine and check the filter for any blockages.

Ensure the machine is level. Check for any items, like coins, that may have fallen into the drum. Contact customer support if the noise persists.

Ensure your Wi-Fi is working, and the washing machine is connected. Restart the app and the washing machine. If the problem persists, check your router's settings or contact support.