BWT WS355 HIFLO WS Series Luxury Water Softener - WS355HF
Best current price£674.99from B&Q
Best offers
Shopping.co.uk recommended and popular offers
B&Q£674.99Visit shop B&Q - Luxury 14L Electronic Water SoftenerHigh Flow Ws355Hf
Visit shopB&Q£674.99Visit shop All Offers
2 offers from £674.99 - £720.00
View price history by clicking the chart icon.
B&QB&Q - Luxury 14L Electronic Water SoftenerHigh Flow Ws355Hf
Free delivery in 1–3 days
£674.99
Visit shop
Product Information
Full details
The BWT WS355 HiFlo water softener is designed for UK homes seeking to combat hard water issues. It's ideal for households of 1-5 people and provides a continuous supply of softened water. A key benefit is its high flow rate, suitable for modern plumbing systems. However, professional installation is recommended for optimal performance.
All features
| Model Part Number | WS355 |
|---|---|
| Brand | BWT |
Extended Product Information
FAQs
How often should I add salt?
The frequency depends on your water hardness and water usage. The low salt alarm will alert you when to refill. Check the brine tank regularly (approximately every 1-2 months).
What type of salt should I use?
Use high-purity water softener salt specifically designed for water softeners.
How do I know if the softener is working?
You should notice a difference in the feel of your water (softer) and less limescale buildup on fixtures and appliances.
What is the warranty?
The product has a 2 Year Labour & 5 Year Parts Warranty (Manufacturer's). You must register within 100 days of purchase to qualify for the "Warranty @ Home" offer.
Who should I contact for service?
Contact the installer or BWT customer service for any service-related issues.
Is professional installation required?
Professional installation is recommended for optimal performance and to ensure proper setup and functionality.
How do I clean the softener?
The softener requires minimal cleaning. Occasionally wipe down the exterior with a damp cloth. Refer to the user manual for specific cleaning instructions.
Troubleshooting
Water isn't soft.
Check salt levels and ensure the brine tank has sufficient salt. Verify the softener is regenerating correctly (refer to the user manual).
Low water pressure.
Check for any blockage in the inlet or outlet pipes. Ensure the bypass valve is not engaged. Inspect the hoses and connections for any kinks or restrictions.
Salt usage is high.
Check for leaks in the brine tank or connections. Consult the user manual for proper salt dosage based on water hardness and usage.
Pros and Cons
Pros
- High flow rate suitable for modern systems including combi boilers and Megaflow
- Efficient and frugal regeneration due to modern electronics
- Fully automatic operation ensures a continuous supply of softened water
- Comes with a bespoke installation kit
- Features a low salt alarm for ease of use
- Includes a 2 Year Labour & 5 Year Parts Warranty (Manufacturer's)
Cons
- Requires professional installation for optimal performance.
- Specific plumbing compatibility required (3/4" BSP inlet/outlet).
- Requires periodic salt replenishment.
- Size may be a consideration depending on available space (602mm (H) x 270mm (W) x 480mm (D)).
- Requires registration within 100 days to qualify for the "Warranty @ Home" offer.
Setup, Compatibility & Care
- Installation: Professional installation is recommended. The system connects to your main water supply using 3/4" BSP connections. The product is supplied with a bespoke installation kit.
- Compatibility: Compatible with most UK plumbing systems. Suitable for homes with 1-5 people. Check your incoming water pressure and flow rate to ensure it meets the softener's requirements.
- Salt Replenishment: Regularly check and replenish the salt. The low salt alarm will alert you when it's time to refill. Use high-purity water softener salt.
- Maintenance: The AMECS control system automates most maintenance. However, it's recommended to have the system inspected periodically.
- Warranty: Register the product within 100 days of purchase to qualify for the "Warranty @ Home" offer which provides a 2 Year Labour & 5 Year Parts Warranty (Manufacturer's).