Compass Plex E-Bike - Black

The Compass Plex E-Bike is designed to handle your daily rides with ease, whether you're commuting...

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Product Information

Full details

The Compass Plex E-Bike is designed for daily commuters and recreational riders seeking a comfortable and versatile electric bicycle. Its key benefit is a stable, upright riding position coupled with reliable power assistance for both urban travel and light trail exploration. A potential caveat is that while it offers good value, its specifications cater to moderate use rather than extreme off-road adventures. This e-bike features a durable aluminum frame, a 250W Promovec hub motor, an 8.8Ah battery offering up to 60km range, and 16 Shimano gears, making it a capable all-rounder.

All features

Model Part Number002471932
BrandCompass

Extended Product Information

FAQs

What is the expected range of the battery?

The 8.8Ah battery offers an approximate range of up to 60km, depending on factors such as terrain, rider weight, assistance level, and pedaling effort.

Do I need to assemble the bike myself?

Yes, bikes are delivered in a box and require assembly. You can use the provided assembly guide or have it assembled for free at a GO Outdoors store with a bike servicing department.

Can I fit pannier racks and mudguards?

Yes, the bike comes equipped with mounts for both pannier racks and mudguards, making it easy to add accessories for commuting or touring.

What type of riding is this e-bike best suited for?

The Compass Plex E-Bike is ideal for daily commuting, general leisure rides, and exploring light trails or gravel paths due to its comfortable geometry and versatile features.

How long does the battery take to charge?

Charging time depends on the battery's state and the charger used, but typically a full charge for an 8.8Ah battery takes approximately 4-6 hours.

What maintenance is required for the electric components?

Regular checks of connections are recommended. Keep the motor and battery clean and dry. Avoid exposing the battery to extreme temperatures. Consult the specific user manual for detailed care instructions.

Troubleshooting

Bike not powering on

Ensure the battery is securely attached and charged. Check that the power button on the display unit has been pressed.

Motor not providing assistance

Verify that the speed sensor is correctly aligned and unobstructed. Check all cable connections to the motor and controller.

Display not working

Check the connection between the display and the controller. Ensure the battery has sufficient charge.

Brakes feel weak

Inspect brake pads for wear and clean rotors. Ensure hydraulic brake lines are not damaged and have adequate fluid.

Gears not shifting smoothly

Ensure derailleurs are properly aligned and cables are not stretched or frayed. Minor adjustments may be needed.

Pros and Cons

Pros

  • Comfortable and stable riding geometry for extended use.
  • Sufficient range for daily commuting and leisure rides.
  • Durable aluminum frame suitable for various conditions.
  • Integrated mounts for practical accessories like racks and mudguards.
  • Good value for a versatile e-bike.

Cons

  • Battery capacity is moderate, may require charging for very long daily commutes.
  • Not designed for extreme off-road or demanding terrain.
  • Requires user assembly upon delivery.
  • Specification changes may occur without notice.

Setup, Compatibility & Care

Assembly: Bikes purchased online are delivered boxed and require assembly. Refer to the GO Outdoors Bike Assembly guide for step-by-step and video instructions. For convenience, bikes can be assembled for FREE at any GO Outdoors store with a bike servicing department (call ahead to confirm).

Compatibility: The frame is designed for 29-inch wheels and features standard fittings for common accessories like pannier racks and mudguards. The 138mm rear spacing is specific for the hub motor.

Care: Keep the bike clean using a damp cloth. Regularly check tire pressure and brake function. For the battery, avoid extreme temperatures and store it in a cool, dry place when not in use. Consult the battery charger's instructions for optimal charging practices. Routine maintenance of gears and brakes is recommended to ensure optimal performance.