Renpho Elis 2 Smart Body Scale - Multicolor

Open the Renpho Health app, go to the settings, and select your preferred units (e.g., kg, lb, st).

The scale supports unlimited users.

Yes, the scale stores the data and syncs with the app when a connection is established.

The scale uses three AAA batteries.

Step on the scale and let it display your weight. Step off and wait until the display shows '0.0' or '0'.

The serial number is usually located on the bottom of the scale or inside the battery compartment.

The product comes with a warranty of two years.

Check the battery compartment and ensure the batteries are correctly installed and have sufficient charge. If the batteries are low, replace them.

Ensure the scale is placed on a hard, flat surface. Recalibrate the scale by stepping on and off it. Make sure your feet are dry and properly positioned on the scale electrodes.

Make sure Bluetooth is enabled on your smartphone. Move the scale closer to your smartphone and the app. Restart the scale and the app. Ensure the app has the necessary permissions to access Bluetooth.

Make sure you're connected to the internet. Close and reopen the app. Check if the scale is properly paired with the app. Ensure you are using the latest version of the Renpho Health app.