Reolink 4K PoE CCTV Security Camera - Black
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Product Information
Full details
This Reolink 4K PoE CCTV Security Camera is designed for homeowners and small businesses seeking high-definition surveillance with advanced detection capabilities. Its key benefit is the Ultra HD 4K resolution, providing exceptional clarity for detailed monitoring, coupled with smart detection to reduce false alarms. A potential caveat is that advanced pet detection is in beta and currently only supports cats and dogs.
All features
| Brand | Reolink |
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Extended Product Information
FAQs
What is the maximum storage capacity for the microSD card?
The camera supports microSD cards up to 512GB.
Does the camera support audio recording?
Yes, the Reolink 4K PoE CCTV Security Camera is equipped with audio recording capabilities.
How is the camera powered?
The camera uses Power over Ethernet (PoE) technology, meaning it receives power and transmits data through a single Ethernet cable connected to a PoE-compatible network device.
Can I use this camera without an NVR?
Yes, you can use the camera standalone with a microSD card for local storage or connect it to a network for remote access via the Reolink App or Client.
What is the difference between 4K and 1080p resolution?
4K resolution offers significantly more detail than 1080p. It has 4 times the pixels, providing a much clearer and sharper image, allowing for better identification of objects and individuals.
How does the smart detection work?
Smart detection analyzes video feeds to differentiate between humans, vehicles, and pets (beta). This helps reduce false alarms caused by non-relevant motion, such as swaying trees or changing light conditions.
Is the microSD card included with the camera?
No, the microSD card is not included with the camera and must be purchased separately if you wish to use it for local storage.
Troubleshooting
Camera is not connecting to the network.
Verify the Ethernet cable is securely connected at both ends. Ensure your network switch or NVR is functioning and providing PoE power. Try a different Ethernet cable or port.
No video feed or intermittent connection.
Check the Ethernet cable for damage. Restart the camera and your network equipment. Ensure the camera's IP address is not conflicting with other devices on the network.
Motion alerts are too frequent or not triggering.
Adjust the motion detection sensitivity settings in the Reolink App or Client. Refine the motion detection zones to exclude irrelevant areas. Ensure firmware is updated for optimized detection algorithms.
Cannot access camera remotely.
Verify your internet connection is stable. Check that remote access is enabled in the camera settings. Ensure the Reolink app/client is updated and logged in correctly. Check router settings for any port forwarding issues if not using P2P.
Pet detection is not working.
Ensure the camera's firmware is updated to the latest version that supports pet detection. Confirm that you are trying to detect cats or dogs, as these are the only supported animals in the beta. Check that pet detection is enabled in the detection settings.
Pros and Cons
Pros
- Exceptional 4K image quality for detailed surveillance.
- Intelligent detection reduces nuisance alerts.
- Flexible recording and storage options cater to various needs.
- Easy setup via PoE technology.
- Remote access provides constant connectivity.
- Audio recording adds an extra layer of monitoring.
Cons
- Pet detection is in beta and has limited compatibility.
- microSD card is not included.
- Requires a PoE-compatible network infrastructure.
- Advanced features may require firmware updates.
- 512GB microSD card is the maximum supported capacity.
Setup, Compatibility & Care
Setup:
- Connect the camera to a PoE-enabled network switch or NVR using an Ethernet cable. Ensure the cable is rated for outdoor use if the camera is installed externally.
- If not using an NVR, download and install the Reolink App or Client software on your computer or mobile device.
- Follow the on-screen instructions in the app/client to detect and add the camera to your network. You may need to scan a QR code on the camera or enter its ID.
- Configure recording settings (continuous, motion, or scheduled) and motion detection zones via the app/client.
Compatibility:
- Requires a PoE-enabled network infrastructure (switch or injector) for power and data.
- Compatible with Reolink NVRs for centralized recording and management.
- Supports standard network protocols for FTP or NAS storage.
- Reolink App and Client software are available for iOS, Android, Windows, and macOS.
Care:
- Keep the camera lens clean using a soft, dry microfiber cloth. Avoid abrasive materials.
- Periodically check the network cable for damage, especially if exposed to the elements.
- Ensure firmware is up-to-date via the Reolink App or Client for optimal performance and feature access.
- If the camera is mounted outdoors, ensure the mounting and cable connections are weatherproof.