Azur Electric 2 Column Radiator - White

The heating capacity depends on the specific wattage of the Azur Electric 2 Column Radiator model. For larger rooms, consider using multiple units or a higher wattage model to ensure adequate heating.

No, the Azur Electric 2 Column Radiator comes pre-filled with a special thermal fluid and a heating element, ready for immediate installation and use.

Please refer to the product packaging or the manufacturer's warranty documentation for the specific warranty period and terms applicable to your purchase.

Yes, basic on/off and temperature control can often be managed directly on the unit itself, though advanced features like scheduling and remote access require a Wi-Fi connection and the Azur app.

It is recommended to wipe down the exterior surfaces with a soft, damp cloth periodically, or as needed, to keep it clean and free of dust.

The radiator is designed for safe continuous operation with built-in overheat protection. However, for energy efficiency and safety, it is best to use the 7-day scheduling feature to heat your space only when needed.

The Azur electric radiator requires a 2.4GHz Wi-Fi network for connection. It is not compatible with 5GHz networks.

Check if the radiator is plugged in and the power outlet is functioning. Verify the temperature settings in the Azur app or on the unit. Ensure the overheat protection has not been triggered.

Ensure your Wi-Fi network is active and within range. Verify that you are using a 2.4GHz network, as 5GHz is not supported. Restart your router and the radiator, then try the connection process again. Check the Wi-Fi password entered in the app.

Close and reopen the Azur app. Ensure your smartphone has an active internet connection. Check if the radiator is online by attempting a manual control (if available) or by checking the Wi-Fi indicator. If issues persist, try unpairing and re-pairing the radiator in the app.

Some slight expansion/contraction noises may occur as the radiator heats up or cools down. If the noise is persistent or loud, ensure the radiator is correctly mounted and not vibrating against the wall. Contact customer support if the noise is concerning.

This feature activates when ambient temperatures drop significantly. Ensure the radiator is not placed near a constant cold draft. If it engages frequently in mild temperatures, there might be a sensor issue; contact customer support.