Nuie Ava Close Coupled Toilet and Soft Close Seat - White Vitreous China

The Nuie Ava Close Coupled Toilet with Soft Close Seat offers a modern, clean design with soft squ...

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Product Information

Full details

This guide is for homeowners and installers seeking information on the Nuie Ava Close Coupled Toilet. It offers a modern, efficient design with a soft-close seat, providing a cleaner and quieter experience. The main benefit is its water-saving dual-flush mechanism, but note that professional installation is recommended for optimal performance.

All features

Model Part NumberNCG550
BrandNuie

Extended Product Information

FAQs

What is the warranty period for the Nuie Ava toilet?

The Nuie Ava Close Coupled Toilet comes with a five-year guarantee from Nuie Bathrooms.

What type of flush mechanism does the toilet have?

It features a push-button dual flush mechanism (6/3L), allowing for water conservation.

What material is the toilet made from?

It is manufactured from high-quality vitreous china.

Are the dimensions of the toilet available?

Yes, the dimensions are 792mm (Height) x 385mm (Width) x 623mm (Depth).

Does the toilet come with a soft-close seat?

Yes, it includes a soft-close seat for added convenience and quiet operation.

How do I clean the toilet?

Clean the toilet regularly with a mild detergent and a soft cloth or sponge. Avoid abrasive cleaners.

Can I use bleach to clean the toilet?

No, do not use bleach in the cistern, as it can damage the internal components.

Troubleshooting

Toilet is leaking.

Check the connections between the cistern and the pan, and between the water supply and the cistern. Tighten any loose connections and replace any worn-out washers or seals. If the leak persists, consider replacing the fill valve or flush valve.

Toilet is not flushing properly.

Check the water level in the cistern. If the water level is too low, adjust the float valve. If the flush is weak, check for blockages in the jets or the drainpipe. Clean or remove any obstructions.

Soft-close seat is not working.

Check the hinges for any obstructions. Ensure the seat is aligned correctly with the toilet bowl. If the seat is damaged, consider replacing it.

Dual flush not functioning correctly.

Check the push button mechanism. If it is sticking, clean or replace it. Check the seals within the flush valve for wear and tear and replace if needed.

Pros and Cons

Pros

  • Water-saving dual flush reduces water consumption.
  • The rimless design provides improved hygiene and easier cleaning.
  • Soft-close seat prevents slamming and provides quiet operation.
  • Modern, clean design enhances bathroom aesthetics.
  • Durable vitreous china construction ensures longevity.

Cons

  • Professional installation may be required.
  • Specific dimensions must be suitable for the existing space.
  • Requires regular cleaning to maintain hygiene.
  • White finish can show dirt and marks more easily.

Setup, Compatibility & Care

Setup

  1. Ensure the floor is level and the water supply is accessible.
  2. Follow the manufacturer's instructions for assembling and connecting the toilet components. This typically includes attaching the cistern to the pan and connecting the water supply.
  3. Secure the toilet to the floor using appropriate fixings.
  4. Connect the water supply and test for leaks.
  5. Test the flush mechanism to ensure proper operation.

Compatibility:

  • Compatible with standard UK plumbing systems.
  • Ensure that the waste pipe connection aligns with your existing soil pipe.
  • Check the water pressure in your home to ensure it is within the toilet's operating range.

Care Instructions:

  • Clean the toilet regularly with a mild detergent and a soft cloth or sponge.
  • Avoid using abrasive cleaners or harsh chemicals, which can damage the surface.
  • Do not use bleach in the cistern, as it can damage the internal components.
  • The soft-close seat should be cleaned with a damp cloth.
  • Regularly inspect the toilet for leaks or any signs of wear and tear.

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