eufy Motion Sensor E20 - T9M0

Pet-Friendly Detection to Reduce False Alarms: Differentiates between humans and pets, reducing fa...

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AmazonEufy Security White Eufy Motion Sensor E20, Pet-Friendly Detection To Reduce False Alarms, Extended 5-Year Battery Life, Easy And Versatile Installation, Requires A Eu Version Of Homebase 2, 3, Mini, Or Pro
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Eufy DE&UKeufy Motion Sensor E20
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Eufylife UKeufy Motion Sensor E20 - Pet-Friendly - 5 Year Battery
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Product Information

Full details

The eufy Motion Sensor E20 (T9M0) is designed for homeowners seeking reliable motion detection with fewer false alarms, particularly in households with pets. Its key benefit is the pet-friendly detection, distinguishing pets up to 80 lb from human movement. A potential caveat is its requirement for a compatible eufy HomeBase to function. This sensor offers long battery life, extensive wireless range, and straightforward installation, making it a practical addition to your smart home security system.

All features

Model Part NumberT90M0
Brandeufy

Extended Product Information

FAQs

What is the maximum weight of a pet the sensor can ignore?

The eufy Motion Sensor E20 can differentiate and ignore pets weighing up to 80 lb.

How long does the battery last?

The included 1,400 mAh CR123A battery is designed to last for approximately 5 years under typical usage conditions.

Do I need a HomeBase to use this sensor?

Yes, the eufy Motion Sensor E20 requires a compatible eufy HomeBase to operate. It cannot function as a standalone device.

What HomeBase models are compatible?

It is compatible with HomeBase™ Mini (v4.0.5.2+), HomeBase™ 2 (v3.4.1.2+ released after 2021), HomeBase™ 3 (v3.7.2.6+), and HomeBase™ Pro (v4.1.4.3+). Ensure your HomeBase is updated.

What is the wireless range of the sensor?

The sensor provides a stable connection to the HomeBase at open-air distances of up to 656 ft (200 m).

Can the battery be recharged?

No, the sensor uses a non-rechargeable CR123A battery that will need to be replaced after approximately 5 years of use.

How do I install the sensor?

The sensor can be easily mounted on walls or corners using the included hardware. Simple height setup is required, without needing extra adjustments.

Troubleshooting

Sensor not detecting motion

Ensure the sensor is within range of the HomeBase and that the HomeBase is powered on and connected. Check that the sensor's battery is installed correctly and has sufficient charge. Verify that the detection lens is clean and unobstructed.

Frequent false alarms

Confirm that the pet-friendly setting is enabled and that your pet's weight is below the 80 lb limit. Adjust the sensor's mounting height or angle to avoid detecting pets or other moving objects not intended for alerts.

Sensor offline or not connecting to HomeBase

Check the distance between the sensor and the HomeBase; move them closer if necessary. Ensure the HomeBase is functioning correctly and has a stable internet connection. Try re-pairing the sensor with the HomeBase through the eufy Security app.

HomeBase not recognizing the sensor

Ensure your HomeBase firmware is updated to the latest version. Perform a factory reset on the sensor and attempt to re-add it through the eufy Security app.

Pros and Cons

Pros

  • Reduces false alarms from pets up to 80 lb.
  • Extended 5-year battery life for low maintenance.
  • Offers a generous wireless connection range of up to 656 ft.
  • Simple and flexible installation options.
  • Wide compatibility with several HomeBase versions.

Cons

  • Requires a compatible eufy HomeBase to operate.
  • Detection range may be affected by obstacles.
  • Battery is not rechargeable, requiring replacement after 5 years.

Setup, Compatibility & Care

Setup:

  1. Ensure your eufy HomeBase is updated to the latest firmware version.
  2. Follow the instructions in the eufy Security app to add the Motion Sensor E20 to your HomeBase.
  3. Mount the sensor on a wall or corner at the recommended height, ensuring it has a clear line of sight for optimal detection.

Compatibility:

This sensor requires a US version of a compatible eufy HomeBase. Ensure your HomeBase meets the following version requirements:

  • HomeBase™ Mini: v4.0.5.2 or above
  • HomeBase™ 2: v3.4.1.2 or above (released after 2021)
  • HomeBase™ 3: v3.7.2.6 or above
  • HomeBase™ Pro: v4.1.4.3 or above

Care:

Clean the sensor's exterior periodically with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners. Ensure the detection lens remains clear of dust and debris for accurate performance. The battery is a replaceable CR123A. When it needs replacing, follow the instructions in the eufy Security app.

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