Setup, Compatibility & Care
Setup:
- Ensure your eufy HomeBase is updated to the latest firmware version.
- Follow the instructions in the eufy Security app to add the Motion Sensor E20 to your HomeBase.
- Mount the sensor on a wall or corner at the recommended height, ensuring it has a clear line of sight for optimal detection.
Compatibility:
This sensor requires a US version of a compatible eufy HomeBase. Ensure your HomeBase meets the following version requirements:
- HomeBase™ Mini: v4.0.5.2 or above
- HomeBase™ 2: v3.4.1.2 or above (released after 2021)
- HomeBase™ 3: v3.7.2.6 or above
- HomeBase™ Pro: v4.1.4.3 or above
Care:
Clean the sensor's exterior periodically with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners. Ensure the detection lens remains clear of dust and debris for accurate performance. The battery is a replaceable CR123A. When it needs replacing, follow the instructions in the eufy Security app.