Colourless Extra Hair Colour Remover - 180ml

Colourless Extra works by shrinking the artificial hair dye molecules within your hair shaft. This allows them to be washed out, effectively removing the unwanted color without using harsh bleach or ammonia to strip the hair.

No, Colourless Extra is specifically designed to remove artificial hair dye. It will not lighten your natural hair color or have any significant effect on virgin hair.

It is generally recommended to wait at least 24 hours, and ideally 48 hours, before applying a new hair dye. This allows your hair to rest and recover. Always perform a strand test with your new dye first.

Colourless Extra is most effective on permanent and semi-permanent oxidative dyes. It may be less effective on direct dyes (like bright blues or pinks), metallic salt dyes, or natural dyes such as henna. Results on these types of dyes can be unpredictable or minimal.

Yes, a patch test is absolutely essential and must be performed 48 hours before full application. This checks for any potential allergic reactions to the ingredients. Additionally, a strand test is highly recommended to predict the exact color outcome on your hair.

It will return your hair closer to its natural base color before you started dyeing it. However, it often reveals underlying warm tones (red, orange, or yellow) that are natural pigments in your hair or were exposed during previous dyeing processes. It does not restore your hair to its exact virgin, uncolored state.

For very long or particularly thick hair, it is often advisable to use two boxes of Colourless Extra to ensure complete and even saturation of all hair strands. This helps achieve consistent results.

Ensure you followed the instructions precisely, including processing time and thorough rinsing. Patchiness can occur from uneven application. For stubborn colors or multiple layers, a second application might be necessary after a waiting period (e.g., 24 hours), or focus on specific darker areas during reapplication.

While Colourless Extra is gentle, any chemical process can impact hair moisture. Immediately apply a rich deep conditioning treatment or hair mask. Avoid excessive heat styling and continue to use moisturizing hair products in the following days.

This is a common outcome as the product removes artificial dye, often revealing underlying natural warm tones that were previously masked. This indicates your hair is now a 'clean slate' for re-coloring. You can neutralize these tones with an ash-toned dye during your next coloring step.

The product can have a distinct sulfur-like smell. Ensure you rinse your hair thoroughly for the recommended time and shampoo well. The smell usually dissipates after several washes. Using a fragrant shampoo and conditioner can also help mask it temporarily.

If you experience itching, burning, redness, or swelling during or after the patch test or full application, immediately rinse thoroughly with cool water and discontinue use. Seek medical advice if symptoms persist or are severe.