Grandstream Networks HT802 v2 - HT802_V2

The HT802 V2 is a 2 port analog telephone adapter (ATA) that allows users to create a high-quality...

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Product Information

Full details

The Grandstream Networks HT802 v2 is a 2-port Analog Telephone Adapter (ATA) designed for users and service providers looking to integrate analog phones into an IP telephony system. Its primary benefit is enabling high-quality, manageable VoIP solutions for both home and office environments, offering advanced VoIP features and security. A key caveat is its reliance on a stable network connection for optimal performance.

All features

Model Part NumberHT802_V2
BrandGrandstream Networks

Extended Product Information

FAQs

How many analog phones can I connect?

The HT802 v2 has two FXS ports, allowing you to connect up to two analog phones or fax machines.

Does it support Caller ID?

Yes, the HT802 v2 supports a wide range of Caller ID formats.

Can I use this with my existing analog phone system?

You can connect individual analog phones to the HT802 v2 to use them with an IP telephony system. It's not designed to bridge an entire analog PBX system.

What is the benefit of Failover SIP Server?

The Failover SIP Server feature ensures that if your primary SIP server becomes unavailable, the ATA will automatically register with a pre-configured secondary server, maintaining call service.

How do I access the web configuration interface?

Once connected to your network, you can access the web interface by typing the ATA's IP address into your web browser. You can find the IP address using network scanning tools or by checking your DHCP server logs.

What voice codecs does it support?

The HT802 v2 supports a variety of voice codecs including CNG, G.711, G.722, G.723.1, G.726-32, G.729ab, OPUS, and VAD.

Is this device PoE (Power over Ethernet) compatible?

No, the HT802 v2 requires an AC power adapter and is not PoE compatible.

Troubleshooting

No dial tone on analog phone

Ensure the analog phone is correctly plugged into the FXS port. Verify the FXS port is enabled and configured with a valid SIP account in the ATA's web interface. Check the phone cable for damage.

Cannot make or receive calls

Confirm that the HT802 v2 has a stable network connection (check LED indicators). Verify your SIP account credentials and server settings are correctly entered. Ensure your network firewall is not blocking SIP or RTP traffic.

Poor voice quality or dropped calls

Check your internet connection for stability and bandwidth. Experiment with different voice codecs in the ATA's settings. Ensure Quality of Service (QoS) is configured on your network if available.

Fax transmission failed

Ensure T.38 fax support is enabled on the HT802 v2 and your VoIP service provider. Verify fax machine settings are compatible and try reducing the fax speed.

Pros and Cons

Pros

  • Enables integration of analog phones into VoIP systems.
  • Offers strong security features like TLS and SRTP.
  • Supports automated provisioning for large-scale deployments.
  • Includes failover capability for enhanced reliability.
  • Compact and lightweight design.

Cons

  • Requires a stable internet connection for optimal performance.
  • Limited to two analog phone lines.
  • Configuration may require technical knowledge for advanced features.

Setup, Compatibility & Care

Setup: Connect an analog phone to one of the FXS ports and an Ethernet cable from the 10/100Mbps port to your router or network switch. Power the device using the included AC adapter. Initial configuration is typically done via a web browser interface, where you will set up SIP account details. For zero-configuration provisioning with Grandstream UCM series IP PBXs, connect the HT802 v2 to the network, and it will automatically register.

Compatibility: The HT802 v2 is compatible with any standard analog phone, fax machine (using T.38), or modem. It operates within standard AC power ranges (100-240V, 50/60 Hz).

Care: Keep the device in a dry environment, away from extreme temperatures (operating range: 0-40°C). Clean the exterior with a dry or slightly damp cloth; avoid harsh chemicals or solvents. Ensure ventilation by not obstructing the device's openings.

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