Canon CR-N350 4K PTZ Camera - Black

The Canon CR-N350 is a 4K PTZ camera built for lecture halls, studios, and live corporate events, ...

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Wex Photo VideoCanon CR-N350 4K PTZ Camera - Black
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Product Information

Full details

The Canon CR-N350 is a versatile 4K PTZ camera designed for lecture halls, studios, and live corporate events. It offers high-quality 4K60P video with HDR capabilities, a powerful 20x optical zoom (40x in Full HD), and smooth auto-tracking for professional productions. While it provides excellent flexibility for various streaming needs and integrates with major protocols, users should be aware that advanced features may require a learning curve.

All features

BrandCanon

Extended Product Information

FAQs

What is the maximum optical zoom range?

The Canon CR-N350 offers a 20x optical zoom in 4K resolution and can achieve up to 40x advanced zoom when in Full HD resolution.

What video resolutions does the CR-N350 support?

It supports capturing video in stunning 4K UHD at up to 60 frames per second (4K60P).

Can this camera stream in different aspect ratios simultaneously?

Yes, the CR-N350 supports simultaneous widescreen and vertical streaming, providing versatile content options from a single live feed.

Which streaming protocols are supported?

It is compatible with NDIHX2, SRT, FreeD, RTP/RTSP, RTMP/RTMPS, and Canon XC Protocol, along with Standard Communication.

How does the auto-tracking feature work?

The intelligent auto-tracking system, combined with an enhanced pan-tilt drive, follows presenters smoothly and precisely, even if they turn away from the camera.

What is the benefit of HDR imagery?

HDR imagery provides high dynamic range and flexible image settings, resulting in sharp, vibrant footage that maintains professional quality even in challenging lighting conditions.

Is this camera suitable for low-light environments?

The camera delivers sharp footage in various lighting conditions due to its HDR capabilities. However, for extremely low-light situations, performance may vary compared to cameras with larger sensors.

Troubleshooting

Camera not powering on

Verify the power adapter is securely connected to both the camera and a working power outlet. Check if the power indicator light is illuminated.

No video signal output

Ensure the HDMI or SDI cable is properly connected at both the camera and the display/capture device. Check that the correct input is selected on the display/capture device.

Network connection issues

Confirm the Ethernet cable is functional and securely plugged in. Check your network settings and ensure the camera has a valid IP address. Restart your network router and the camera.

Auto-tracking not functioning correctly

Ensure auto-tracking is enabled in the camera's settings and that the subject is clearly within the camera's field of view. Check for any obstructions or unusual lighting that might affect tracking.

Pros and Cons

Pros

  • Delivers stunning 4K60P video quality.
  • Excellent zoom capabilities for covering large spaces.
  • Smooth and accurate auto-tracking for professional results.
  • Flexible streaming options with dual output.
  • Broad compatibility with major streaming and control protocols.

Cons

  • Advanced features may require a steeper learning curve.
  • The 1/2.3-type sensor may not perform as well in extremely low light as larger sensors.
  • Requires appropriate network infrastructure for advanced protocol integration.

Setup, Compatibility & Care

Setup:

Connect the CR-N350 to your network via Ethernet for IP control and streaming. Power the camera using the provided adapter. For video output, utilize the HDMI or SDI ports as needed. Initial configuration can be done through the camera's web interface or compatible control software.

Compatibility:

The camera supports a wide range of protocols including NDIHX2, SRT, FreeD, RTP/RTSP, RTMP/RTMPS, and Canon XC Protocol. Ensure your streaming software, network infrastructure, and control devices are compatible with these protocols for seamless integration.

Care:

Keep the camera lens clean using a microfiber cloth specifically designed for optics. Avoid using abrasive cleaners. Ensure the camera is placed in a well-ventilated area to prevent overheating. Regularly check for firmware updates from the Canon website to ensure optimal performance and security.

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