SHATCHI Alaskan Pine Artificial Christmas Tree - 7ft Green

No, the SHATCHI Artificial Christmas Tree - Alaskan Pine - 7FT - Green is not pre-lit. You will need to purchase and add your own string lights to achieve the desired illumination.

Thanks to its wrapped construction, basic assembly (inserting sections into the stand) can take as little as 10-15 minutes. However, the crucial 'fluffing' of the branches to achieve a full, natural look can take an additional 30-60 minutes, depending on your desired perfection.

'100% Virgin PVC' refers to plastic material that has not been previously used or recycled. This ensures higher quality, better durability, a more consistent color, and a longer lifespan for your artificial tree compared to products made with recycled plastics.

Yes, the sturdy construction of the branches and the robust metal stand are designed to support a reasonable amount of standard Christmas ornaments, including moderately heavy ones. Distribute heavier ornaments evenly across the tree to maintain balance.

After assembly, dedicate time to 'fluffing' the branches. Starting from the bottom, work your way up, separating and fanning out each individual branch tip. Bend them slightly to fill in any gaps. This process helps restore the tree's volume and natural appearance after being compacted in storage.

This SHATCHI Artificial Christmas Tree is designed and intended for indoor use only. Exposure to outdoor elements like wind, rain, and direct sunlight can damage the materials and shorten the tree's lifespan.

For minor issues, you can often reattach loose tips with strong adhesive or floral wire. If a significant branch is damaged or missing, contact SHATCHI customer support. While individual replacement parts may not always be available, they can provide guidance on potential solutions or warranty claims.

This is common for new or stored artificial trees. Thoroughly 'fluff' each branch and individual tip, starting from the bottom up. Bend and spread them outward and slightly upward to fill any gaps and achieve a full, natural look. Patience here makes a big difference.

Ensure the metal stand is fully opened and flat on the floor. Verify that the screws on the stand are tightened securely around the bottom pole of the tree. Also, check that each tree section is fully inserted and aligned properly into the section below it.

Gently manipulate the wire within the branches to reshape them. Due to packaging and storage, some bending may occur. The flexibility of the PVC tips allows for adjustment to achieve the desired shape. If a branch is severely bent, try to carefully straighten it by hand.

These caps protect your floor. If lost, you can often find generic furniture leg caps as a temporary solution. For official replacements, contact SHATCHI customer service with your product details. In the interim, place felt pads or a sturdy mat under the stand.