Samsung Q-Series Soundbar - Black

While the soundbar works with most TVs via HDMI or Optical, the Q-Symphony feature requires a compatible Samsung TV model (select QLED or Crystal UHD series) for synchronized audio.

The rear speakers are wireless and should automatically pair with the soundbar when powered on. Ensure they are plugged into a power source and within a reasonable distance.

Yes, you can typically adjust EQ settings, bass, and treble levels through the Samsung SmartThings app or the soundbar's remote control, depending on the available options.

Dolby Atmos is an immersive audio technology that adds height to the sound experience, allowing sounds to be positioned and move around you, including overhead. This soundbar features upward-firing speakers to simulate these overhead effects.

Firmware updates are typically managed through the Samsung SmartThings app. Ensure your soundbar is connected to Wi-Fi and follow the update prompts within the app.

Yes, the Samsung Q990H supports Bluetooth connectivity, allowing you to stream audio wirelessly from compatible devices like smartphones and tablets.

Check that the TV is set to output audio to the soundbar (HDMI ARC or Optical). Ensure the soundbar is powered on and the volume is up. Verify connections are secure.

Unplug the power for the soundbar, subwoofer, and rear speakers. Wait 30 seconds, then plug them back in, starting with the soundbar. Ensure they are within wireless range.

Check the audio output settings on your source device (TV, streaming box) and ensure it's compatible with the soundbar's capabilities (e.g., Dolby Digital, DTS:X). Try resetting the soundbar.

Confirm your Samsung TV model is compatible with Q-Symphony 3.0 and that the feature is enabled in the TV's sound settings. Ensure the soundbar is connected via HDMI ARC.