Ubiquiti G5 Turret Ultra IP Security Camera - Ubiquiti

The Ubiquiti G5 Turret Ultra is an ultra-compact, tamper-resistant, and weatherproof 2K HD PoE sec...

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Product Information

Full details

This guide helps users effectively utilize the Ubiquiti G5 Turret Ultra, a compact, weatherproof security camera designed for both indoor and outdoor use. It offers 2K video resolution with long-range night vision, ideal for comprehensive surveillance. A potential consideration is the need for a Power over Ethernet (PoE) connection. This guide provides setup instructions, usage tips, and troubleshooting advice to maximize the camera's performance.

All features

BrandUbiquiti

Extended Product Information

FAQs

What is the video resolution of the G5 Turret Ultra?

The camera provides 2K (4MP) video resolution, with a maximum resolution of 2688 x 1512 pixels.

What is the viewing angle of the camera?

The horizontal viewing angle is 102.4 degrees.

Does the camera support night vision?

Yes, the G5 Turret Ultra has IR night vision with a range of up to 30 meters (98 ft).

What type of power does the camera use?

The camera uses Power over Ethernet (PoE).

Is the camera weatherproof?

Yes, it has an IP66 weatherproof rating and IK04 resistance.

Does the camera have a built-in microphone?

Yes, the camera has a built-in microphone for audio recording.

Can I adjust the image settings?

Yes, image settings such as brightness, contrast, sharpness, and white balance are adjustable.

What is the operating temperature range?

The operating temperature range is -30 to 50 °C.

Troubleshooting

Camera is not powering on.

Check the PoE connection. Ensure the Ethernet cable is properly connected to both the camera and the PoE switch or injector. Verify the PoE switch is providing power.

Poor video quality.

Check the lens for any obstructions or dirt. Adjust the focus settings through the network management software. Make sure the network connection is stable.

Night vision not working.

Ensure that night vision is enabled in the camera settings. Check for any obstructions blocking the IR LEDs. Verify that the ambient light conditions are dark enough for the night vision to activate.

Unable to access the camera remotely.

Verify that the camera is connected to the network. Check the network settings and ensure that remote access is enabled in the camera’s configuration. Check your firewall settings if necessary.

Pros and Cons

Pros

  • High-resolution 2K video for detailed surveillance.
  • Wide viewing angle to cover a larger area.
  • Effective night vision for 24/7 monitoring.
  • Weatherproof and tamper-resistant design for outdoor use.
  • Easy installation with PoE.
  • Built-in microphone for audio recording.

Cons

  • Requires a PoE switch or injector.
  • May require professional installation for optimal placement.
  • Limited zoom or pan capabilities.
  • Dependence on network connectivity for remote access.
  • No built-in Wi-Fi connectivity.

Setup, Compatibility & Care

  1. Installation: Mount the camera on a wall or ceiling using the included mounting kit. Ensure it's securely fastened.
  2. Network Connection: Connect the camera to your network using an Ethernet cable. Use a PoE switch or injector for power.
  3. Software Configuration: Access the camera's settings through the Ubiquiti network management software (e.g., UniFi Protect).
  4. Compatibility: The camera is compatible with standard Ethernet networks and Ubiquiti's network management software.
  5. Care: Regularly clean the lens with a soft, damp cloth. Avoid using harsh chemicals. Ensure the camera is protected from physical damage. Check the network connection periodically to ensure proper function.

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